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CONTACTS PAGE | T. 0151 792 5116 | 

Privacy and Cookie Statement

 

1. Who We Are

This website is operated by Wirral Multicultural Organisation, a registered charity and company limited by guarantee in England and Wales.

Contact details:

Wirral Multicultural Organisation
111 Conway Street
Birkenhead
Wirral
Merseyside
CH41 4AF

Tel: 0151 792 5116
Fax: 0151 666 2702
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Company Number: 02807273
Charity Number: 1019964


2. What Data We Collect

We may collect:

  • Information you give us directly, such as when you use our contact forms or email us.
  • Technical data from your visit, including IP address, browser type, operating system, pages viewed, and time spent on our website.
  • Cookies and analytics data, collected through tools like Google Analytics.

3. How We Use Your Data

We use your personal data to:

  • Respond to your queries and provide requested information
  • Improve our website and services
  • Monitor site performance and understand visitor behaviour
  • Comply with legal obligations

We do not sell or trade your data to third parties.


4. Legal Bases for Processing

Our processing of your data is based on:

  • Your consent (e.g. for optional cookies)
  • Legitimate interests (e.g. improving website usability)
  • Legal obligations we must comply with

5. Sharing Your Data

We may share your information with trusted third parties such as:

  • Website hosting and IT service providers
  • Google, for the purposes of website analytics

Data is only shared where necessary and with safeguards in place.


6. Google Analytics

We use Google Analytics to collect anonymised information about how visitors use our website. This helps us improve our site and services.

Google Analytics sets cookies to gather standard internet log information and visitor behaviour in an anonymous form. The data collected does not identify individuals.

You can read more about Google’s data practices here and opt out using the Google Analytics opt-out browser add-on.


7. Cookies

Cookies are small files placed on your device. We use:

  • Necessary cookies – for core site functionality
  • Analytics cookies – via Google Analytics, to understand site usage

When you first visit our website, you will be asked to consent to optional cookies. You can change your preferences or disable cookies via your browser settings.

More info: https://www.allaboutcookies.org/


8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time

To make a request, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or via the postal address above.


9. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes we collected it for. It is then securely deleted or anonymised.


10. Security

We take reasonable steps to protect personal data, including secure servers and restricted access to personal information.


11. Changes to This Statement

We may update this notice from time to time. Please check this page periodically for any changes.